Privacy policy
This policy explains what personal information Drivecab collects and how we use it.
Last updated 18 October 2026
1. The information we collect
We may collect your name, email address, phone number, suburb or postcode, transmission preference, booking dates, and messages you send through the contact form. If you create a learner account, we also store login details and lesson history.
2. How we use it
We use this information to show instructors near you, complete bookings, send confirmations, handle support requests, and improve the Drivecab website. We do not sell your personal information.
3. Bookings and instructors
When you book a lesson, the details needed for that booking are shared with the instructor you choose and with our booking partner at drivecab.driveinstructor.pro so they can take payment and manage the lesson. Instructors only receive what they need to pick you up and teach you.
4. Cookies and analytics
The site may use cookies or similar tools to keep the website working, remember basic preferences, and understand which pages people visit. You can control cookies in your browser settings.
5. Storage and security
We take reasonable steps to keep personal information secure and only keep it for as long as we need it for bookings, support or legal reasons. Some data is stored by trusted service providers who help us run the website and booking system.
6. Access and questions
You can ask to see or update personal information we hold about you, or ask us to delete it where we are able to. Contact us through the contact page. Our terms & conditions explain how bookings work.